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Gmail Users - Missing Emails Help

Wednesday, November 11, 2026 3:18 PM | Kevin Austin (Administrator)

Several of our members have reported they are not seeing the GHPC emails because they are going to the "Promotions" or the "Updates" tab instead of their Inbox.

Here are some instructions to remove the Promotions tab (and Social, Forum etc. if desired) 

On your Computer
  1. On your computer, open Gmail.
  2. At the top right, click Settings Settings and then See all settings.
  3. Click the Inbox tab.
  4. In the "Inbox type" section, select Default. Note: To hide all tabs, select another inbox type.
  5. In the "Categories" section, check the boxes of tabs you want to show. Note: You can't make new tabs; you can only show or hide existing ones.
  6. Scroll to the bottom, then click Save Changes.

On your iPhone or iPad
  1. On your iPhone or iPad, open the Gmail app .
  2. At the top left, tap Menu  Menu.  Settings.
  3. Choose your account.
  4. Tap Inbox type.
  5. Select Default inbox.
  6. Tap back , then Inbox Categories.
  7. Add or remove categories.

On your Android phone or tablet,
  1. On your Android phone or tablet, open the Gmail appGmail
  2. At the top left, tap Menu Menu
  3. Tap Settings.
  4. Choose your account.
  5. Tap Inbox type.
  6. Select Default Inbox.
  7. Tap Inbox categories.
  8. Add or remove categories.


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